Zeke Franco

Digital stalking made easy.

Here you can find most of my what I’m doing around the Web. All of my series of tubes point here—at least the tubes with feeds.

I posted to delicious.com

The Cross Channel Customer

http://www.lukew.com/ff/entry.asp?1505

It should come as no surprise that a cross channel customer (mobile, desktop, physical, etc.) is more valuable for companies than people only engaged in one channel. After all one plus one equals two, right? Actually, it's often more as this recent data shows.