Excerpts: “It was interesting [working for an agency] because there was a breadth of problems to solve, but I never fully solved them; I never fully owned the problems I was working on. It’s a different thing to shape an idea, build a team around it, gain an audience, spend time getting to know your users, and grow a community—that takes time. No one is going to hire a consultant for three years to pull something like that off.”
“I am hesitant to say, “Follow your passion,” because I don’t believe in that. It has to be something that you are also good at and that the world finds valuable. I would love to go cycling all day, but the world does not find that valuable to the degree that I’m good at it (laughing). If you get really, really good at something, then it will almost certainly turn into your passion.”
“More good ideas die because they fail to navigate the treacherous waters of the organization where they originate than because the market rejects them.” - Tim Brown in “Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation”
Tagalicious is a stand alone program which finds album art for music in the Itunes library. Tagalicious also has the ability to update genre, album and artist information as well as provide song lyrics.
UserVoice offers a hosted way to harness the innovation and ideas of customers and potential customers that replaces email.
UserVoice allows users to voice opinions, suggestions, and complaints. UserVoice offers an open and transparent process for customer feedback to any company. The system also allows site owners to ask the community more directed questions (e.g. by a poll) about how users like a new feature or what they think of a specific idea.